Ageas in the news | Keeping you informed

December 2022

• Fresh from collecting their award on stage, Emma Francis and Nikki Hinch talk about what Ageas winning the Insurer Diversity and Inclusion Excellence Award, at the Insurance Times Awards, means to them. Insurance Times Editor, Katie Scott interviews them both. 
• Earlier this month Ageas won gold at the Insurance Times awards for its Excellence in Professional Development. Watch Dave Bowerman and Louise White talk about why they think Ageas is the best when it comes to developing talent.
• The private car insurers panel of Doncaster-based online broker Yoga Insurance now includes Ageas UK. Read the full article on Insurance Business's website.
• Insurance Post has been getting to know our Director of Distribution, Claire Green as part of its regular feature, 60 Seconds With. Read the article to find out what song is guaranteed to make Claire dance and what she has in common with Joey from TV show Friends!
• Some great mentions for award-winning Ageas in this article about the Insurance Times Awards. What a way to end the year! Read all about our wins online.

November 2022

• Ageas team up with Marmalade to launch a new insurance product for newly qualified drivers. Read this article from Insurance Edge, featuring a quote from our Chief Distribution Officer, Adam Beckett.
• The Association of British Insurers has published a new Blueprint which sets out a multi-year strategy and plan to improve diversity, equity and inclusion across the insurance and long-term savings industry. Ageas are proud to endorse the Blueprint. Initiatives like this help to push our industry forward into becoming more equitable and inclusive – which ultimately benefits everyone. Read more about the new Blueprint in this article.
• The clever way Ageas are using data, machine learning and AI to predict fraud, is so innovative it's been shortlisted for an award. Read all about it in this Insurance Times article ahead of the award ceremony on 8th December.
• As Cop27 is well underway, three more insurers have pledged to offer the Build Back Better scheme. Ageas were one of the first insurers to sign up to this back in April this year.
  It's really promising to see other insurers are now following suit and looking at flood claims differently in light of increased flooding. Read more online.
• Louise Lock, our Head of Talent & Development, explains to Insurance Times, how the Ageas talent development programmes equip learners with the skills they need to progress their careers and become well rounded professionals. Read the article in full.
• Did you know Ageas is shortlisted in the Excellence in Professional Development category at the 2022 Insurance Times Awards? Read this article from Katie Davies, our Head of Underwriting Services, explaining why the Ageas Eve underwriting development programme is industry-leading.
• Our green car parts programme at Ageas is helping us reduce the impact of car repairs on the environment by reducing demand for brand new parts and giving existing ones extended life. In this article Robin Challand, our Claims Director, talks to Insurance Post about how we continue to be ambitious with our use of green parts and how we're close to using them in an impressive 30% of repairs.

October 2022

• Could a sustainable approach to claims also help us address claims inflation? That's the question Ageas Claims Director, Robin Challand, discusses in his latest article for Insurance Post. You can read the story here.
• Insurance Times feature Emma Francis, our Head of Inclusion, who reveals the jewel in our crown and why our Women In Insurance programme should win the Insurer Diversity and Inclusion Excellence category at the upcoming Insurance Times Awards. Read all about it.
• As we look to a more sustainable ‘new normal’, what does the future of motor claims look like? That was the big question of the day at Insurance Post’s webinar. Head of Claims at Ageas, Paul Llewellyn, was one of the expert panellists giving his view on how we can work with our supply chains to make claims more sustainable, and how green parts are helping the environment while getting our customers back on the road quicker. You can watch the webinar on demand after registering online. 

August 2022

• Claims inflation continues to be a challenge for insurers in the UK but there are innovative ways we can address the challenge and even do something good for the environment at the same time. In this article, Ageas Claims Director Robin Challand is featured talking about how our repair over replace ethic in motor, coupled with our green car parts programme, is helping us get customers back on the road quicker.
• The Insurance Post has published an in-depth feature on what insurers are doing to protect their customer-facing staff. In the article our Customer Operations Director, Caroline King, talks about what we're doing at Ageas and why "It’s important we protect all of our customer-facing staff.” 
• It might seem a strange time to be thinking about flooding when we're in the midst of a heatwave and parts of the UK are facing a hosepipe ban. But did you know that flooding can often occur after long periods of hot, dry weather? Our Chief Underwriting Officer, Adam Clarke, has written a blog for Insurance Post all about our involvement in Build Back Better and why, in light of climate change, we think insurers should take a new approach to flood repairs. 
• We've had some good coverage in Insurance Age today about the appointment of Claire Green to the role of Director of Distribution. Read the full article.
• Rachel Undy, operations leader at Ageas, tells the story of her experience with an abusive customer in The Guardian. Shining a light on the increase in abusive behaviour from customers, this interesting read asks ‘Don’t take it out on our staff!’: How did Britain become so angry? | Society | The Guardian. 

July 2022

• Insurance Times has run a story on how Ageas are working with Percayso Inform to tackle fraud using data. Percayso's solution allows us to draw data from multiple sources to identify where incorrect information has been offered. That gives confidence to brokers that the risk is as described, while protecting honest customers who ultimately have to pay increased premiums for the impact of fraud on insurance costs. Read the full story here.
• Talking about why we won Personal Lines Insurer of the Year for the second consecutive year last night the Insurance Post say; "The judges noted the impressive number of accolades for Ageas UK – testament to its strong reputation for pricing and underwriting experience, collaboration with brokers and product development supported by the involvement of dedicated staff from all parts of the business". Read the full details on Insurance Post. 

June 2022

• Ageas CEO, Ant Middle, attended the BIBA 2022 Journalist and Media Awards to present the Best Trade Award to Katie Scott, editor of Insurance Times. Read about Katie's win via the link.
• There has been lots of positive media coverage about Neil Mercier joining Ageas. Here's a piece from Insurance Age.
• Accidents involving E scooters are a big concern for insurers and wider society. The topic was one of those discussed at last week's Motor and Mobility Conference at Mercedes Benz World. Read the follow up article from Insurance Post to see what our Chief Underwriting Officer, Adam Clarke had to say.
• Earlier this week our Chief Underwriting Officer, Adam Clarke, and Head of Underwriting Services, Katie Davies, spoke at Insurance Post's Motor and Mobility Conference at the very apt venue, Mercedes Benz World. The panel Adam was a part of saw experts discuss the part telematics policies may have to play in the future of insurance. Adam talked about how we need to break down misconceptions around telematics policies and reassure customers that it's easier than they think to adopt usage based insurance. Read the article from Insurance Post to see what Adam had to say.
  
• At Ageas, we're thrilled to see the news of Alison Platt joining the Ageas board as chair has made Insurance Post. Read the full article here.
• Hot on the heels of our recent award win, Ageas Claims Director Robin Challand has been talking to Insurance Times about digital transformation in the claims space. Read the article to see what Robin has to say about changing consumer habits, speedy resolutions and why the skill and knowledge of our people is essential.

May 2022

• Last week ended on a real high for us at Ageas, with the news that we'd won two Insurance Times Claims Excellence Awards. Read the write up online to see all the reaction, including a comment from Ageas Claims Director Robin Challand.
• Insurance Post has been exploring how telematics insurance has developed over the years. And naturally the publication came to Ageas for its expert view. Read what our Chief Underwriting Officer, Adam Clarke had to say in this feature.
• The future delivery of insurance was one of the hot topics under the spotlight at the 2022 BIBA Conference last week, and our CEO Ant Middle was one of the experts giving his view. Read more about the panel session here.

April 2022

• Some great media coverage for the launch of the Build Back Better scheme. We've been mentioned in articles in the BBC, Express, Daily Mail and countless others about how Ageas are one of the first to sign up. Here's an article from the BBC which really hits home why it's important to help customers build back better.

March 2022

• With inflation confirmed to have reached a new 30 year high, read our Chief Underwriting Officer, Adam Clarke's very timely thoughts on the impact of inflation on the insurance industry, on Insurance POST.
• Insurance Post asked some of the UK's biggest insurers how they're enabling their supply chains, partners and employees to be more green. As an insurer which is leading the way with schemes like green car parts, Ageas was among those giving their views. Hear from Adam Beckett, Adam Clarke and Robin Challand about what Ageas are doing.
• Insurance Business Magazine feature Ageas Head of Underwriting Services, Katie Davies, in their UK Elite Women in 2022 list. Read more.
• In this interview with Insurance Times, our CEO Ant Middle explains how the sale of the Ageas commercial lines portfolio to AXA will allow them to focus on the heartland of personal lines. And why Ageas refuse to be an 'average' personal lines insurer.
• It's International Women's Day and the Ageas 'Women In Insurance Programme' has been featured in this article by Top Employers. Read more on their website.
• In this interview with our HR Director, Lyn Nicholls, she talks about how Ageas are developing our technical engine room; how our people did an amazing job adapting during the pandemic; and why she believes environment, ethics and inclusion are important in the workplace of the future. Read the full details.

February 2022

• In his talk with Insurance Business, CEO Ant Middle paid tribute to the people at Ageas and the role they all played in the success of last year. Read the article in full here.
• Our CEO Ant Middle spoke to Insurance Age yesterday about how we are making significant investments in digital to win – recognition for our 'once in a generation' digital business transformation programme.
• We've partner with EIS to drive our digital transformation. The deal to boost "digital enablement at every touchpoint" is featured in Insurance Business.
• There's been some positive coverage for our full year financial results in the trade media. Read more on Insurance Times.
• Ageas have been added to Marmalade's underwriting panel for black box insurance for young drivers. Read more from Insurance Times. 

January 2022

• Insurance Post is shining a spotlight on the people across the industry and getting to know them better through its new '60 Seconds With'. This week, Katie Davies, our Head of Underwriting Services is featured. 
• Insurance Edge has covered the great news about Ageas going live on Amazon Web Services for our broker Insurer Hosted Pricing. You can read the full story here.
• Insurance Post has explored how ready the insurance industry, and in particular its repair network, is for the growth in electric vehicle ownership. At Ageas, we can give all of our customers confidence that if they do have an accident, we can get them back on the road quickly. That's because we work closely with our repair network to make sure they have the skills in place to fix the electric cars of today and of tomorrow. Read the article to hear Claims Director Robin Challand explain some of the ways we work with our repair network on electric vehicle repairs.