With Friday 13th just around the corner, is your laptop safe?

We can’t help but notice that lockdowns and a strong reliance on technology have fuelled an increase in recent computer calamities, with insurance claims involving laptops and tablets continuing to rise. Now, with the unluckiest day of the year (Friday 13th) fast approaching, we can only hope that our laptops and gadgets remain well out of harm’s way!

So, what is causing the damage?

Since the pandemic began, we’ve seen a notable increase in accidental damage claims for laptops and tablets, which could be due in part to the increased time spent by people at home using their devices to stay connected.

Accidental damage claims involving laptops and tablets rose by almost a third (30%) during 2020, the ‘year of the lockdown’. And just as restrictions continued throughout the first half this year, so too has the trend for clumsiness in the home, with claims of this type already on track to meet, if not exceed, last year’s numbers.

Prime suspects revealed…

1. Spilling drinks was one of the most frequent causes of damage (33%). And while tea (5%), coffee (8%) and glasses of water (11%) topped the list of liquid offenders, some more unusual substances also featured.
2. Analysis shows children were involved in 5% of claims made by Ageas’ customers for accidental damage to laptops or tablets last year. One handler took a call from a customer whose grandchildren had dropped a laptop into their hot tub. Several Ageas customers explained their children had spilt milk over their devices last year, perhaps counteracting the age old saying ‘there’s no use in crying over spilt milk’.
3. And four-legged members of the family have also been responsible for household headaches. Ageas continues to receive regular reports of cats and dogs knocking laptops and tablets off tables and sofas.

There is still hope

With Friday 13th coming up, it seems that there could be hope on the horizon for tech owners across the country. Ageas says its claims data may dispel the myth that Friday 13th is unlucky for some. Analysis shows the insurer has had less accidental damage claims for laptops on Friday 13th’s over recent years, than it has on average Fridays within the same months.

Robin Challand, Claims Director at Ageas, said, “We’ve become even more reliant on our laptops during the pandemic, but it seems they’re never too far from a potential accident in the home. Whether it’s flying tea, wagging tails or overenthusiastic toddlers, danger lurks in all kinds of places.

“Having contents insurance and selecting accidental damage cover can provide peace of mind that, if the worst happens, you’re able to get back up and running again soon.”