Changes to Van Guard Excess

We're making some changes to our accidental damage excess

Posted on 30th April 2019 Tagged in Personal Lines

To help you stay competitive, we’re changing the way we calculate accidental damage excesses on our Van Guard product. Our current accidental damage excess is £100, but these changes will make our offering more in line with 'direct’ insurers.

What's happening...

We’re trying to make these changes in a way that causes minimum impact for you and your customers:

  • These changes won’t apply to mid-term adjustments.
  • These changes will apply to new business quotes and renewal invites for Van Guard from 1 May 2019 onwards.
  • The change to each Van Guard policy excess will vary – it depends on several criteria – but in the main we’re looking at vehicle body types, size of the Van and age of the Van.

Here's the new accidental damage excesses for Van Guard:


We’re here to help!

We know, it’s not just about the cover we provide, it’s about being here to help you answer questions from customers too.

As always, the Crew is here to lend a hand. If you’d like to talk about any of the above, then please get in touch with our underwriting support team via or call them on 0345 122 3288 (option 4).

If you're unable to access Van Guard via your software house, please contact our Agency Team on 02380 352685 or email them on for assistance.

If there’s anything you need to know about our Van Guard product, you’ll find policy documents and cover highlights on the Van Guard product page.


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