We are Ageas

We are Ageas. In a tough industry, where a lot of insurance products have started to feel the same, we’re an insurer that delivers a tangible difference for brokers.

We believe in partnership

We’ve got a reputation for building strong commercial partnerships. You might be surprised by the products we provide and the types of risks we cover.

Millions of people in the UK and around the world trust us to protect them already, not just through direct sales but via a diverse range of partners such as Age UK Enterprises Limited, John Lewis Financial Services and Vauxhall Motors. We also own Rias Insurance. 

So, while Ageas might not be a household name with your clients yet, over five million people have put their confidence in our insurance products and services already.

Our strength is your business

We’re one of the largest insurers in the UK. The fifth largest private car insurer, fifth largest home insurer*, and seventh largest general insurer. We’re also part of an international group that’s headquartered in Brussels (we can trace our roots back to 1824), and in total we have over 3,500 employees.

Financially, we’re in a strong position to support you.

  • Rated 'A+' (Stable) by S&P (November 2020)
  • Rated 'AA-' Very Strong (Stable) by Fitch (June 2021)

In practical terms, we had gross inflows of £1.5bn in 2019, and we manage our business with prudence: our net profits were £77m.

We support you – we lend a hand and listen carefully to deliver exactly what you need to help you build your business. We also know you’re entrepreneurial, and you want new ways to develop your business and give your customers real value.

This is where Ageas can help:

  • Your customers will always speak to a real person – someone who cares about helping them when things don’t go to plan. Our UK-based, in-house claims team are there 24/7, 365 days a year.
  • Every one of our customers gets a lifetime guarantee on all car repairs carried out by our approved network of garages. It’s a small thing, but we’ve discovered it means a lot.
  • And while over five million customers already trust us to protect their cars, homes, and business – we’re open to adapting and delivering the right products for many more. 

Ageas...

...it’s not just about delivering a great claims service. It’s more than responsive underwriting and great business advice.

It’s about building a strong relationship – becoming the insurance partner you can depend upon, absolutely, like a good friend – and delivering the service that makes you proud to say Ageas is a part of your team. 

Institute of Customer Service, Ageas achieves coveted customer service accreditation 

Ageas Insurance is proud to announce we’ve been awarded the Institute of Customer Service’s ServiceMark Accreditation, an independent and national benchmark of an organisation’s achievement in customer service and its commitment to upholding those standards. 

In order to achieve the accolade, we underwent an extensive customer survey and assessment of employee engagement with customer service to achieve the accreditation. 

For more information, please read the full broker news article.

ABI 2019 rankings.

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