Terms of Use

By registering to access Ageas Broker Online Services you agree to comply with the Terms of Use, and any other policies, usage restrictions, or limitations imposed by Ageas Insurance Limited from time to time in relation to Ageas Broker Online Services.


Your use of www.ageasbroker.co.uk (the “Website”) and any web services (the “Services”) provided by Ageas Insurance Limited is governed by the following terms and conditions of use (“Terms of Use”). You may only use the Website and Services if you have a signed terms of business agreement with Ageas (“TOBA”) in place.  If there is a conflict between the TOBA and the Terms of Use the Terms of Use will prevail in relation to the conflict only and with regard to the use of the Website only.

The following terms will also apply to your use of the Website:

  • Our Privacy Notice, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the cookies on our website.

The Website can and will also be referred to as (“ageasbroker.co.uk” “Ageas Broker Online Services” or “Web Services”) is provided by Ageas Insurance Limited (referred to as “us” “our” or “we” in these terms) to UK broker firms and their employees (referred to as “you” “your” “user” or “Broker Administrator”) in these terms. Ageas Insurance Limited is a company registered in England (company number 00354568).

Your conduct and use of the services
  1. You agree that all information, data, text, images, graphics and any communication or material, including but not limited to, opinions, advice and/or statements (“Content”) posted on the Website is the sole responsibility of the person or persons from whom the Content originated. You are therefore fully responsible for any Content that is uploaded, posted, transmitted, shared, stored or otherwise made available on the website by you and we shall not be made liable for your actions or that of third parties.
  2. Your permission to access the Website is limited to the facility as set out in these conditions. 
  3. You may not assign, delegate, transfer or subcontract your permission to access the Website to any other person or entity.
  4. If you do not log in to the Website for any 12 consecutive month period, we reserve the right to revoke your access to the Website.
  5. We may update the Terms of Use at any time, the updated wording will be displayed here and you will also be emailed a copy.
Security, your account and password
  1. This Website is designed for use between business users to facilitate a business transaction, and by requesting us to give a quotation for insurance cover for your client(s), you agree to opt out of any requirements which may be applicable to business-to-business online transactions under the Electronic Commerce (EC Directive) Regulations 2002, and such opt out being permissible under those Regulations.
  2. You accept that you are solely responsible for maintaining the confidentiality of your login, password and security questions. You must report to us any compromise to, or misuse of, these details.
  3. You are responsible for using adequate security measures to prevent unauthorised access and shall notify us promptly if you become aware of such access.
  4. You must not access or use the Website if you are suspended by or cease working for the broker. On leaving your company you will immediately inform your Broker Administrator so that your access can be revoked. Alternatively, you can login to close your account. You will indemnify us against any loss caused to Ageas Broker Online Services by any ex-employee who has not had their access removed.
  5. You must ensure that any data that is input, processed, printed or disseminated by you through the Website at the time of doing so is up-to-date, true, accurate and not misleading.
  6. You may only access and use the Website for your normal course of business.
  7. You can choose which insurance areas you would like to subscribe to.
  8. The Broker Administrator agrees to manage user access to the Website and the Services for your brokerage, which includes authorising or declining new user account requests, as well as removing user accounts when employees leave your company.
  9. A user nominated as a Broker Administrator must be approved by the Broker Principle. The Broker Principal is the person who has authority to sign off the Broker Administrator nomination. Access and permissions granted will only be actioned by us once we have received a completed and signed Broker Administrator Nomination Form. We are unable to process any forms signed by anyone other than the Broker Principal.

Any breach of the Terms of Use may result in the termination of your access and use of the Website.


Nothing in the Terms of Use excludes or limits our liability for death or personal injury arising out of our negligence, our fraud, our fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether direct or indirect, in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable.

We expressly exclude any warranty, term or condition which might be implied by statute, common law, custom or otherwise as to quality or fitness for purpose of the Website or the information on it, the accuracy or reliability of such information, or the availability of the Website.

Warranties and Indemnities

We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website in unavailable at any time.  Your use of or reliance on the Content on the website is entirely at your own risk, we do not warrant the contents accuracy or veracity of the Content made available on the Website, either created by us or third parties.

Access to the Website is permitted on a temporary basis. The information on this Website is intended only as a guide to our business, products and services. We offer no warranty of the accuracy or reliability of the information. You should not rely on the information on the website.

In the Website certain links, including hypertext links, may lead you to other websites (“Third Party Sites”). These links are provided for your information and convenience and the inclusion of any link does not imply endorsement by us of any Third Party Site. You access those websites and that information at your own risk.

We do not guarantee that the Website will be secure or free from bugs or viruses. You should ensure that you use appropriate virus protection software. You must not misuse our Website or do anything that may be considered to be malicious towards it, including but not limited to installing any malware or viruses.

We reserve the right to reject any proposal for insurance received by us as a result of your use of the Website.


We reserve the right to reveal your activity to your employer and/or deny or suspend, at our sole discretion, access to the website or any of its services without reason or notice, but will only do so if we deem it necessary to prevent a breach of the terms or behaviour we consider to be inappropriate.

You agree to indemnify and keep us indemnified (including our successors and assigns, our directors, officers, employees and agents) from and against all losses, costs, liabilities, expenses (including legal expenses), claims and fines we (including our successors and assigns, our directors, officers, employees and agents) may suffer or incur as a result of your default of any of the obligations expressed or implied in these Terms of Use.

You will indemnify us against any loss caused by access to the Website by any person (except us or our employees) of user names and passwords issued to you.

Our intellectual property rights

We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it.   All such rights are reserved.

Use of the Website does not transfer any intellectual property rights to you.

You may not duplicate, transmit, distribute or circulate the contents of the Website or make its contents available to any third party, without our prior written permission.

Applicable law

The Terms of Use, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England.

The Terms of Use replace any prior terms, conditions or understandings between us and you relating to your use of the Website.

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