We are Ageas. In a tough industry, where a lot of products still feel the same, we’re the insurer who believes that working in partnership makes a powerful difference.
We believe we can be brilliant, together
Millions of people trust us to protect them already with our policies, via a diverse range of national and regional brokers and through partners, such as Saga and Connells.
Our business is fuelled by a 100% commitment to the broker market, and we're totally focused on all things Personal Lines. All of our energy goes into building the strongest, business-winning partnerships that will deliver stable growth for the long term.
Strong, stable, and successful
We’re one of the largest insurers in the UK. In fact, over four million customers trust us to deliver brilliant service where it really matters.
We’re also part of an international group that’s headquartered in Brussels (we can trace our roots back to 1824), and in total we have over 2,000 employees.
• Rated 'A+' (Stable) by S&P (December 2023)
• Rated 'AA-' (Stable) by Fitch (November 2023)
In practical terms, we had gross inflows of over £1bn in 2023 from the UK broker channel alone .
As brokers bring us more than 85% of our annual GWP, we've pledged to stay with you for the long-term. You're our conduit to customers, and we want to help you stay relevant and valued by them. When we win, you win, and that means we can always be moving forwards together.
This is where Ageas can help:
- Customers covered by standard Ageas Guard household policies can make claims for selected events online when it's convenient for them - 24/7. All household claims can be tracked online too.
- Our UK-based, in-house claims team is also here 24/7, 365 days a year to support customers who need to log a claim (updates are available during business hours). Your customers will always speak to a real person – someone who cares about giving the help they really need, when things don’t go to plan.
- We're using our technical expertise to help customers plan ahead. Our proactive approach to extreme weather for example, is helping to reduce damage and distress.
- All of our customers get a lifetime guarantee on the repairs carried out by our approved network of garages. It’s a small thing, but we’ve discovered it means a lot.
- And while millions of customers already trust us to protect their cars and homes, – we’re open to adapting and delivering the right products for many more.
A powerful partnership in Personal Lines
It’s not just about insurance for today. It’s about listening to you, working in partnership, and understanding how our technical expertise can deliver more than responsive underwriting and great business advice.
We're the insurance partner you can depend on, absolutely, like a good friend, to deliver the service that makes you proud to say Ageas is a part of your team.
We are Ageas. Brilliant, together.
- Personal Lines Insurer of the Year 2023, 2022 and 2021 (British Insurance Awards)
- Personal Lines Insurer of the Year 2023 and 2021 (Insurance Times Awards)
- Best Customer Experience Award at the Institute of Customer Service UK Customer Satisfaction Awards 2024
- Top Employer 2024
- ServiceMark Accredited by Institute of Customer Service