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Contact the crew

Contacting us is easy. Whether it’s about a customer’s policy, a product, or just a query about working with Ageas – we’d love to hear from you…

 

Need to get in touch?

Calls to 03 numbers cost the same as 01 or 02 numbers, and may use up free minutes in your phone plan.

Trading with us
Personal lines underwriting queries
Phone: 0345 122 3288

Personal lines underwriting support

Including Commercial Vehicle, Personal Motor, Personal Home, Travel and Personal Accident

Digital SME product queries
Phone: 0345 120 4422

SME Digital trading team

Including Small Fleet, Homeworkers, Trade & Professional, Office & Surgery and Shopkeepers.

Agency
Agency & credit team

Please contact the Agency team to discuss any amendments to your agency details including:

  • New agencies
  • Change of address
  • Transfers of business
  • Change of director(s)
Accounts
Account enquiries
Phone: 023 8035 3851

Alternatively, please refer to your statement for your Account Technician's direct dial number.

Commercial lines underwriting contacts

Calls to 03 numbers cost the same as 01 or 02 numbers, and may use up free minutes in your phone plan.

Commercial Offices
Manchester
Office address
Ageas Commercial Department
60 Spring Gardens
Manchester
M60 1HU
Gloucester
Office address
Ageas Commercial Department
Ageas House
The Square
Gloucester Business Park
Brockworth
Gloucester
GL3 4FA
Digitally traded SME products
Phone: 0345 120 4422

Digital trading team

Commercial Schemes
Manually traded products
Motor products
Phone: 0345 128 6885

Manchester

Phone: 0345 164 0862

Gloucester

Non-motor products
Phone: 0345 128 6899

Manchester

Phone: 0345 128 6897

Gloucester

Personal lines underwriting contacts

Calls to 03 numbers cost the same as 01 or 02 numbers, and may use up free minutes in your phone plan.

Personal lines offices
Ageas UK Ltd
Office address
Ageas House
Hampshire Corporate Park
Templars Way
Eastleigh
SO53 3YA
Phone: 02380 644 455

Non-product enquiries

All product enquiries
Phone: 0345 122 3288

Personal lines underwriting support

Claims

Our claims team is on standby (it helps if you know the policy number we’ll be looking at), but we’re here and ready to help.

Personal lines
Bike insurance
Phone: 0345 126 2599

or 02392 205 441 from abroad

Caravan and camping insurance
Phone: 0345 122 3019

Car insurance
Phone: 0345 122 3018

Home insurance
Phone: 0345 122 3019

Van insurance
Phone: 0345 122 3260

Personal accident and travel
Travel insurance
Phone: 0345 122 3280

Assistance International (emergency medical claims)

Personal accident
Phone: 0344 748 0103

Commercial lines
Business insurance
Phone: 0345 122 3283

Fleet insurance
Phone: 0345 125 8833

Legal expenses
Phone: 0345 122 8930

Business Legal Guard Policyholders

Phone: 0800 999 0800

Fleet Legal Guard Policyholders