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Get in touch

Contacting us is easy. Whether it’s about a customer’s policy, a product, or just a query about working with Ageas – we’d love to hear from you…

 

Need to get in touch?

Calls to 03 numbers cost the same as 01 or 02 numbers, and may use up free minutes in your phone plan.

Underwriting queries
Personal lines underwriting support team

Talk to us about:

  • Personal Motor
  • Personal Home
  • Personal Accident
  • Commercial vehicle & Van
  • Travel
Agency
Agency & credit team

Please contact the Agency team to discuss any amendments to your agency details including:

  • New agencies
  • Change of address
  • Transfers of business
  • Change of director(s)
Accounts
Account enquiries
Phone: 023 8035 3851

Alternatively, please refer to your statement for your Account Technician's direct dial number.

Personal lines underwriting contacts

Calls to 03 numbers cost the same as 01 or 02 numbers, and may use up free minutes in your phone plan.

Personal lines offices
Ageas UK Ltd
Office address
Ageas House
Hampshire Corporate Park
Templars Way
Eastleigh
SO53 3YA
Phone: 02380 644 455

Non-product enquiries

All product enquiries
Phone: 0345 122 3288

Personal lines underwriting support

Commercial lines underwriting contacts

Calls to 03 numbers cost the same as 01 or 02 numbers, and may use up free minutes in your phone plan.

Following the announced sale of our commercial lines business to AXA, please note that you won’t be able to obtain a new business quote from Ageas for any commercial lines policies incepting on or after 1 September 2022.
If you would like to receive a new digital business quote for your commercial clients from AXA Insurance, then please login to your AXA Extranet Account.

Commercial lines offices
All product enquiries
Phone: 0345 1204 422

Commercial Digital

Phone: 0345 128 6885

Commercial Fleet Guard

Phone: 0345 128 6897

Combined & Manual Property Owners

Commercial Vehicle (CV)
Office address
CV is part of our Personal Lines offering - please see top of page for the correct number to call

Claims

Our claims team is on standby (it helps if you know the policy number we’ll be looking at), but we’re here and ready to help.

Personal lines
Bike insurance
Phone: 0345 126 2599

or 02392 205 441 from abroad

Caravan and camping insurance
Phone: 0345 122 3019

Car insurance
Phone: 0345 122 3018

Home insurance
Phone: 0345 122 3019

Van insurance
Phone: 0345 122 3260

Travel insurance
Phone: 0345 122 3280

Assistance International (emergency medical claims)

Personal accident
Phone: 0344 748 0103

Commercial lines
Business insurance
Phone: 0345 122 3283

Fleet insurance
Phone: 0345 125 8833

Legal expenses
Phone: 0345 122 8930

Business Legal Guard Policyholders

Phone: 0800 999 0800

Fleet Legal Guard Policyholders