Get better results when you’re cross-selling

Cross-selling involves exploring the products your customers may need and then pro-actively letting them know you’re there to help find them.

These are competitive times. Customers are time-poor and much of your value to them is in sharing information about appropriate products and services. If you’re well-prepared and already thinking about cross-selling when you’re making – or taking – a customer call, then you’ll be at an advantage. Read the Ageas Guide to Cross-Selling today, and then use our seven top tips for cross-selling in every customer call.