Brilliant Together

We're the Personal Lines broker partner that just gets it.

Posted on 28th March 2024
Ageas_BIBA 2024 Web Banner_small

Beyond winning Personal Lines Insurer of the Year three years in a row at the British Insurance Awards, we're the Personal Lines broker partner that gets it - we know we can be brilliant, together.

There are many reasons why we believe Ageas is the right choice for brokers, and the best choice for customers who need motor and household policies.

First and foremost, we're simply not distracted - we're totally focused on Personal Lines. We're leading the way, simplifying insurance and actually changing Personal Lines for the better. What's more, as brokers bring us over 85% of our annual GWP, we've pledged to stay with the broker market for the long-term - you're our conduit to customers, and we want to help you stay relevant and valued by them.

We’re in this together. We can all be excited and inspired about what's next.

A Personal Lines partnership that just works

Whether it's through our bi-annual broker survey or simply via business as usual, we're also listening, constantly, to your thoughts on how to make insurance better. 

It's your insights that help us to deliver brilliant service where it really matters. Things like our 24/7 online claims management tools, for example, and pro-active extreme weather support fuelled by experts like Flood Mary

We're also upping our game, with even better access to a raft of technical expertise including Radar Live that helps us to give you real-time, risk-appropriate pricing.

We know you want a better experience with insurers, one that helps you to give your customers more of the right support at the right time. Again, a next-level transformation of our business is already under way, and you'll see those changes, soon. This commitment, and energy has brought us more than 600,000 new customers over the last year and produced many strong panel partnerships too.

Quote from National Broker Partner

A powerful Personal Lines partnership that wins together

Brokers tell us they love it when we deliver products and services that make insurance feel fresh, smart, and valued. We're refreshingly honest about what's possible, and we're appreciated for being realistic. That's vital for a successful partnership, and it's essential if we're growing a stable business. That feels good to us. It means we can always be moving forwards together.

However, this is only the beginning. Personal Lines are just that - personal - and our mutual success depends on working together for a brilliant outcome that meets customers' expectations in new and even more relevant ways. We only do business where we can win. And where we win, you win. That's why we're brilliant, together.

  • Finalists for Personal Lines Insurer of the Year, Broker Partner of the Year, General Insurer of the Year, Claims Initiative of the Year, Customer Experience, ESG: Sustainability Initiative of the Year  - British Insurance Awards 2024
  • Personal Lines Insurer of the Year 2023, 2022 and 2021  - British Insurance Awards
  • Personal Lines Insurer of the Year 2023 and 2021 - Insurance Times Awards
  • Best Customer Experience Award at the Institute of Customer Service UK Customer Satisfaction Awards 2024
  • Top Employer 2024
  • ServiceMark Accredited by Institute of Customer Service

Latest articles