Ageas in the news | Keeping you informed

December 2024

• Ageas collect the title of ‘Personal Lines Insurer of the Year 2024’ at The Insurance Times Awards 2024. Thank you to everyone who voted. Catch up on all the winner online.
• The news of Ageas UK reshaping the leadership team, to bolster personal lines broker engagement, is featured in Insurance Post; Insurance Times; Insurance Age.

November 2024

• Our Claims Director, Stephen Linklater, will join an expert panel for an Insurance Post webinar to discuss AI in claims automation, at 11am on Thursday 5 December. Register online.

• As COP 29, the UN Climate Change Conference gets underway, Insurance Post reveals Ageas is among the small group of insurers prepared to share clear information and data around the path to net zero, when asked to do so. Adam Clarke, our Chief Underwriting Officer, explains the details of our target to reduce emissions and progress to date, presenting the "rich picture" and challenge of maintaining a steady pace towards net zero. Read the article published in Insurance Post.

• Ahead of the Insurance Times Awards on 4 December, our Claims Director, Stephen Linklater explains how, thanks to the efforts of everyone involved, innovation is at the core of our response to the increase in extreme weather events, and how we set out to better prepare and support our customers. Read the article published in Insurance Times.

October 2024

• Following no mention of IPT in the Autumn budget, Ageas CEO, Ant Middle, provided a comment to Insurance Times.
• Adam Clarke, our Chief Underwriting Officer, joined a panel of experts for Insurance Times' Top 50 Insurers: Best in Class Underwriting in the Digital Age webinar, to discuss the challenges and opportunities facing underwriters today. 

• After participating in Insurance Post's fraud roundtable in the summer, our Head of Fraud, Fiona Reeve, was invited to provide further comment on the emerging challenges and trends in fraud, and discuss the tech priorities for dealing with them. Read the full article and see Fiona's comments.

• Saga confirms talks with Ageas over insurance partnership. Read more on Insurance Times and Insurance Age.

• Ageas expands broking team with double senior hires. Featured in Insurance Times and Insurance Age, the appointments of Iain Belson to the role of Director of Distribution, and Beth Pilgrim to the role of Strategic Portfolio Manager.

September 2024

• Ageas were asked to share their thoughts with the Insurance Times on what the upcoming budget might hold for the insurance industry. Read Ant Middle's call for the Government to recognise the financial burden of Insurance Premium Tax, and Stephen Linklater's warning that developers must make sure new homes are protected from flooding.
• Ageas are shortlisted in The Times Money Mentor awards, created to help readers pick the best financial services and providers.
• Ageas's Laptops for Schools programme takes refurbished laptops from our business and gives them a second life in schools. Read the full details online.

August 2024

• Our Chief Distribution Officer, Adam Beckett comments on what Ageas is doing to ensure customers with disabilities are not disadvantaged by increasing adaptation of digital services. Read full details on Insurance Post. 
• Our Director of Compliance & Data Protection Officer, Janice Batty, is one of the industry experts invited to answer The Insurance Times Big Question on where the FCA can streamline its rulebook to avoid duplication with Consumer Duty. Read Janice's thoughts here.
• Insurance Times asks The Big Question: Where can the FCA streamline its rulebook in line with Consumer Duty linked review? With contribution with our Director of Compliance and Data Protection Officer, Janice Batty. Read the full conversation here.
• View from the Top: Adam Clarke, our Chief Underwriting Officer, says artificial intelligence is a double-edged sword in the fight against fraud. Find out more online.

July 2024

• Insurance Post features tackling the growing issue of fake insurance adverts, with comment from our Director of Underwriting Services and Fraud, Katie Davies. 
• Following Insurance Post’s 2024 survey, which reveals a rise in fraud types including opportunistic claims, organised claims, application, and identity fraud, our Head of Fraud, Fiona Reeve joined an expert panel to discuss the trends insurers are seeing at a recent roundtable event. Read the full article.
• Insurance Post looks at a year since Consumer Duty introduced. Our Customer Operations Director, Caroline King discusses the strategy we adopted in the lead up to the FCA’s deadline last July, working closely with our brokers, and how it coincided with our work to improve the customer journey and the expansion of our digital claims journey.
• Ageas recently identified a new Crash for Cash scheme involving mopeds crashing into vans. This new type of fraud sees moped-riders deliberately maneuvering their vehicles into the path of reversing vans in order to induce an impact and then claim for damage and injuries. Read the Insurance Times article here.
• “We are here for the broker today, and we will very much be here for them tomorrow. There’ll be no change in that strategy,” Our Chief Distribution Officer, Adam Beckett tells Insurance Age. Ageas remains a stalwart for brokers in a sector which is constantly shifting. Read the full article online.
• Ageas UK has been awarded 5* in the Insurance Post Best Employer 2024 rankings. We are delighted to have been recognised as a 5* employer for the second consecutive year. Full details here. 

June 2024

• Will Quibell, our Head of Claims, Home & Supplier Relationships, recently participated in an Insurance Post Claims Club session about the issue of claims inflation in property. Read Will's insights on this important issue for household claims here. 

• Ageas was among several industry commentators approached by Insurance Times this week to support their analysis on automated vehicles. Our Chief Underwriting Officer, Adam Clarke commented how access to data is the critical issue for insurers - to both support the adoption of this technology and to understand risk better.

• Speaking exclusively to Insurance Post, our Chief Actuary, Tom Quirke highlights how Ageas has saved more than £4m due to the use of artificial intelligence, with £2m of the savings coming from AI-enhanced fraud models. Read the full story online.

• Our CEO discusses that ‘supporting our partners to keep customers is the lifeblood of our business’. Read the full Insurance Times article online.

• Insurance Times has published their interview with our CEO Ant Middle, which focuses on the near-completion of our current strategy for our personal lines business, and the options open to us as we finesse the next three to five-year strategy, to be aired in the autumn.

• Insurance Business cover Ageas UK unveiling its “Supporting Carers @ Ageas” initiative, aimed at assisting employees who serve as primary carers for their family members. Read the full story. 

May 2024

• Insurance Post covers our support of Flood Re's inaugural Flood Resilient Garden, which appears at The Chelsea Flower Show. Ageas Claims Director, Stephen Linklater explains the major role landscaping has to play as a cost-effective first line of defence in reducing the risk of flooding to buildings and property.

• A familiar Ageas face in this year's Insurance Post Top 40 Power List. Ageas CEO, Ant Middle leaps up 16 places among the most powerful leaders in the industry. 

• Insurance Business has covered our successful sustainable motor repairs workshop for solutions centres this month. The workshop, which our Claims Director, Stephen Linklater explains, is set to become a regular feature, covered everything from number plate recycling to repair over replace training and of course, green parts.

April 2024

• Insurance Times has covered the appointment of Pip King to the new role Head of Claims Data and Analytics at Ageas.
• Read about our recent success in fighting fraudulent claims, as Insurance Post covers the case of a claimant who lied about a burglary and damage to property. The article includes a comment from our Head of Underwriting Services and Fraud, Katie Davies, who explains that the cost of fraud has a negative impact on all honest customers, and “We are doing everything we can to detect, disrupt and prosecute fraudsters. It may appear to be an easy crime, but we’re working hard to make sure it’s not.”

March 2024

• Ageas has recently collaborated with Mary Long-Dhonau OBE, otherwise known as Flood Mary to create a new flood recovery guide and series of explanatory videos offering comprehensive guidance and practical advice to those affected by flooding. Insurance Business recently featured this exciting development Ageas announces support for "One Woman Army" Flood Mary.

February 2024

• In a piece in The Broker Magazine this month, Ageas Claims Director, Stephen Linklater focuses on the future of motoring, which highlights the technical challenges and the industry expertise needed to support customers. Read The Broker Magazine article here.

January 2024

• Ageas’s ground-breaking work to forecast the geological impact of extreme weather for customers has received notable coverage. As the first insurer to use WeatherNet's SurgeCast and apply deep learning from a study of historical weather events, Insurance Business and Insurance Times has picked up the story.
• After a decade with Ageas UK, our CEO Ant Middle, speaks to Insurance POST about the changes he’s witnessed, reflects on 2023, muses on his early dreams of footballing stardom, and shares plans to grow the business in 2024. Read the full article here.
• Insurance Business features William Quibell joining Ageas UK, Head of Home and Supplier Relationships, who reports directly to Ageas Claims Director, Stephen Linklater. Stephen describes William's expertise and 26-years' experience in personal lines insurance as “invaluable in developing and enhancing our claims journeys for our home insurance customers, ensuring that we continue to deliver on our strategic priority of building outstanding claims capability.”