No Claims Discount Information

Here, we explain how our NCD works and what happens if your customers do need to make a claim. We’ve also included our CMA-compliant average NCD table.

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NCD tables for CMA Compliance Statements **Updated for Feb 2024 submissions**

As long as a claim hasn’t been made, we’ll include a No Claim Discount (NCD) in your customer’s renewal premiums.

An NCD can’t be transferred to any other person. If a claim is made on your customer’s policy, then we will reduce the NCD at renewal (or when the policy is cancelled, if this cancellation is prior to the renewal date).

To help you, this first dropdown shows the simplified NCD table for our Private Car and Commercial Vehicle policies – followed by policy-specific breakdowns below.

NCD tables for CMA Compliance Statements **Updated for Feb 2024 submissions**

To help you comply with the CMA Order by 1 February 2024, we’ve produced a simplified NCD table for Ageas Private Car, Combined values for Optima Plus and Van Guard.. You can use this for your annual compliance statements to cover the 2023 period.

Information about how to submit your compliance statement can found by following this link https://www.gov.uk/government/publications/private-motor-insurance-market-investigation-order-2015. You'll need to email you completed form to PMI.Order@cma.gov.uk.

Ageas Private Car (APC) This includes Ignite/Yoga average NCD figures for 01/02/2024 Submission deadline

NCD Average discount percentage
0 0%
1 11%
2 14%
3 16%
4 18%
5 20%
6 21%
7 23%
8 30%
9 51%


Average combined values for Optima Plus and Van Guard. This includes Adrian Flux, Endsleigh, Fish and Sky Insurance/Safely Insured products NCD figures for 01/02/2024 Submission deadline

NCD Average discount percentage
0 0%
1 35%
2 45%
3 48%
4 50%
5 50%
6 50%
7 52%
8 53%
9 60%

 

Ageas Commercial Vehicle – This includes Ignite/Yoga NCD figures for 01/02/2024 Submission deadline

NCD Average discount percentage
0 0%
1 46%
2 50%
3 51%
4 52%
5 52%
6 53%
7 55%
8 57%
9 63%

 

Ageas Private Car

Your customer’s No Claim Discount won’t be affected if:

  • the only claims made are for damaged windscreen or window glass under Section C or for replacement locks under Section D of the policy; or,
  • all of our outlay is recovered from a third party or could be but for an industry agreement; or,
  • comprehensive cover is in place and your customer is making a claim for an accident that is not their fault and the driver of the vehicle that hit their car is identified and is uninsured. See page 18 of the Ageas Private Car policy booklet for more details.

All other claims will impact your No Claim Discount as follows:

Ageas Private Car with protection

No Claim Discount years prior to renewal Number of claims in previous 2 years Number of claims in current insurance year Years No Claim Discount at next renewal
5+ protected 0 0 Increases by 1 year up to a maximum of 9, protection available
5+ protected 1 0 Increases by 1 year up to a maximum of 9, protection available
5+ protected 0 1 5+ years, protection available
5+ protected 1 1 5+ years, no protection available
5+ protected 0 2 5+ years, no protection available
5+ protected 1 2 3 years
5+ protected 0 3 3 years
5+ protected 1 3 1 years
5+ protected 0 4 1 years
5+ protected 1 4 0 years
4 Years protected 0 0 5 years, protection available.
4 Years protected 1 0 5 years, protection available.
4 Years protected 0 1 4 years, protection available
4 Years protected 1 1 4 years, no protection available
4 Years protected 0 2 4 years, no protection available
4 Years protected 1 2 2 years
4 Years protected 0 3 2 years
4 Years protected 1 3 0 years

Ageas Private Car without protection

No Claim Discount years prior to renewal No Claim Discount years allowed after
  1 Claim 2 Claims
0 Years 0 Years 0 Years
1 Year 0 Years 0 Years
2 Years 0 Years 0 Years
3 Years 1 Years 0 Years
4 Years 2 Years 0 Years
5+ Years 3 Years 1 Years

 

Motor Guard

Your customer’s No Claim Discount won’t be affected if:

  • the only claims made are for damaged windscreen or window glass under Section B or for replacement locks under Section L of the policy; or,
  • all of our outlay is recovered from a third party or could be but for an industry agreement; or,
  • comprehensive cover is in place and your customer is making a claim for an accident that is not their fault and the driver of the vehicle that hit their car is identified and is uninsured. Section J of the Motor Guard policy booklet has more details.

All other claims will impact your No Claim Discount as follows:

No Claim Discount years prior to renewal No Claim Discount years allowed after
  1 Claim 2 Claims
0 Years 0 Years 0 Years
1 Year 0 Years 0 Years
2 Years 0 Years 0 Years
3 Years 1 Years 0 Years
4 Years + 2 Years 0 Years

Section K of the Motor Guard policy booklet has further details, but if the No Claim Discount has been protected then this is the impact for your customer:

No Claim Discount years prior to renewal Number of claims in previous 2 years Number of claims in current insurance year Years No Claim Discount at next renewal
4+ Years protected 0 1 4+ Years protected
4+ Years protected 0 2 4+ Years unprotected
4+ Years protected 0 3 2 Years unprotected
4+ Years protected 0 4 nil
4+ Years protected 1 1 4+ Years unprotected
4+ Years protected 1 2 2 Years unprotected
4+ Years protected 1 3 nil
4+ Years protected 2 or more * 1 2 Years unprotected
4+ Years protected 2 or more * 2 nil

*We’ve included these for illustration only. Your customer’s NCD wouldn’t usually be protected in these cases, but these claims may have occurred on other policies.

The protection provided under section K only applies to the No Claim Discount. It doesn’t protect the premium and your customers may have to pay a higher premium or excess if any claims are made.

Optima Car, Optima Plus, Optima Motorhome and Fish

Your customer’s No Claim Discount won’t be affected if:

  • the only claims made are for damaged windscreen, window glass or for replacement locks; or,
  • all of our outlay is recovered from a third party or could be but for an industry agreement; or,
  • comprehensive cover is in place and your customer is making a claim for an accident that is not their fault and the driver of the vehicle that hit their car is identified and is uninsured. Section 10 of the Optima policy booklet has more details.

For policies starting from 01/01/2000 until the present day:

Number of No Claim Discount years prior to renewal Number of No Claim Discount years allowed after
  1 Claim 2 Claims 3+ Claims
0 Years 0 Years 0 Years 0 Years
1 Year 0 Years 0 Years 0 Years
2 Years 0 Years 0 Years 0 Years
3 Years 1 Year 0 Years 0 Years
4 Years 2 Years 0 Years 0 Years
5+ Years 4 Years 2 Years 0 Years

You’ll need to look at endorsement F01 on the Optima policy schedule, but if your customer’s No Claim Discount has been protected then the following table applies.

No Claim Discount years prior to renewal Number of claims in previous 2 years Number of claims in current insurance Years No Claim Discount at next renewal
5+ Years protected 0 1 5+ Years protected
5+ Years protected 0 2 5+ Years unprotected
5+ Years protected 0 3 4 Years unprotected
5+ Years protected 0 4 2 Years unprotected
5+ Years protected 0 5 nil
5+ Years protected 1 1 5+ Years unprotected
5+ Years protected 1 2 4 Years unprotected
5+ Years protected 1 3 2 Years unprotected
5+ Years protected 1 4 nil
5+ Years protected 2 or more * 1 4 Years unprotected
5+ Years protected 2 or more * 2 2 Years unprotected
5+ Years protected 2 or more * 3 nil
4 Years protected 0 1 4 Years protected
4 Years protected 0 2 4 Years unprotected
4 Years protected 0 3 2 Years unprotected
4 Years protected 0 4 nil
4 Years protected 1 1 4 Years unprotected
4 Years protected 1 2 2 Years unprotected
4 Years protected 1 3 nil
4 Years protected 2 or more * 1 2 Years unprotected
4 Years protected 2 or more * 2 nil

*We’ve included these for illustration only. Your customer’s NCD wouldn’t usually be protected in these cases, but these claims may have occurred on other policies.

The protection provided under endorsement F01 only applies to the No Claim Discount. It doesn’t protect the premium and your customers may have to pay a higher premium or excess if any claims are made.

Van Guard

Your customer’s No Claim Discount won’t be affected if:

  • the only claims made are for damaged windscreen or window glass under Section B or for replacement locks under Section L of the policy; or,
  • all of our outlay is recovered from a third party or could be but for an industry agreement; or,
  • comprehensive cover is in place and your customer is making a claim for an accident that is not their fault and the driver of the vehicle that hit their car is identified and is uninsured. Section J of the Van Guard policy booklet has more details.

For policies starting from 01/01/2000 until the present, all other claims will impact the No Claim Discount as follows:

No Claim Discount years prior to renewal No Claim Discount years allowed after
  1 Claim 2 Claims
0 Years 0 Years 0 Years
1 Year 0 Years 0 Years
2 Years 0 Years 0 Years
3 Years 1 Years 0 Years
4+ Years 2 Years 0 Years

You’ll need to look at Section K of the Van Guard policy booklet, but if your customer’s No Claim Discount has been protected then the following table applies.

No Claim Discount years prior to renewal Number of claims in previous 2 years Number of claims in current insurance year Years No Claim Discount at next renewal
4+ Years protected 0 1 4+ Years protected
4+ Years protected 0 2 4+ Years unprotected
4+ Years protected 0 3 2 Years unprotected
4+ Years protected 0 4 nil
4+ Years protected 1 1 4+ Years unprotected
4+ Years protected 1 2 2 Years unprotected
4+ Years protected 1 3 nil
4+ Years protected 2 or more * 1 2 Years unprotected
4+ Years protected 2 or more * 2 nil

*We’ve included these for illustration only. Your customer’s NCD wouldn’t usually be protected in these cases, but these claims may have occurred on other policies.

The protection provided under Section K only applies to the No Claim Discount. It doesn’t protect the premium and your customers may have to pay a higher premium or excess if any claims are made.

Optima Van

Optima Van

Your customer’s No Claim Discount won’t be affected if:

  • the only claims made are for damaged windscreen or window glass under Damage Par A1 of the policy; or,
  • all of our outlay is recovered from a third party or could be but for an industry agreement; or,

For policies starting from 01/01/2000 until the present, all other claims will impact the No Claim Discount as follows:

Number of No Claim Discount years prior to renewal

Number of No Claim Discount years allowed after

1 Claim

2 Claims

3 Claims

0 Years

0 Years

0 Years

0 Years

1 Year

0 Years

0 Years

0 Years

2 Years

0 Years

0 Years

0 Years

3 Years

1 Year

0 Years

0 Years

4 Years

2 Years

0 Years

0 Years

5+ Years

4 Years

2 Years

0 Years

You’ll need to look at endorsement F01 of the Optima policy schedule, but if your customer’s No Claim Discount has been protected, then the following table applies.

No Claim Discount years prior to renewal

Number of claims in previous 2 years

Number of claims in current insurance

Years No Claim Discount at next renewal

5+ Years protected

0

1

5+ Years protected

5+ Years protected

0

2

5+ Years unprotected

5+ Years protected

0

3

4 Years unprotected

5+ Years protected

0

4

2 Years unprotected

5+ Years protected

0

5

nil

5+ Years protected

1

1

5+ Years unprotected

5+ Years protected

1

2

4 Years unprotected

5+ Years protected

1

3

2 Years unprotected

5+ Years protected

1

4

nil

5+ Years protected

2 or more *

1

4 Years unprotected

5+ Years protected

2 or more

2

2 Years unprotected

5+ Years protected

2 or more *

nil

4 Years protected

0

1

4 Years protected

4 Years protected

4

2

4 Years unprotected

4 Years protected

0

3

2 Years unprotected

4 Years protected

0

4

nil

4 Years protected

1

1

4 Years unprotected

4 Years protected

1

2

2 Years unprotected

4 Years protected

1

3

nil

4 Years protected

2 or more *

1

2 Years unprotected

4 Years protected

2 or more *

2

nil

*We’ve included these for illustration only. Your customer’s NCD wouldn’t usually be protected in these cases, but these claims may have occurred on other policies.

The protection provided under endorsement F01 only applies to the No Claim Discount. It doesn’t protect the premium and your customers may have to pay a higher premium or excess if any claims are made.

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