Brilliant Together

As the UK’s largest insurer focused exclusively on Personal Lines, we’re committed to what matters – supporting brokers and their customers.

Our ambition? To elevate the way we work together, building even stronger partnerships, with you, our brokers, that will help improve insurance for everyone. We can be brilliant, together.

We're convinced, Ageas is the right choice for brokers and has a great proposition for every customer who's looking for motor and household insurance.

It's tough out there, that's true, but we’re all in this together. Ageas is dedicated to supporting the broker market 100%.

We're ambitious on your behalf.

More than 4 million people trust us with motor and home insurance already, because Personal Lines is simply what we do best.

You can trust us to be totally focused on you and your customers, aiming high on your behalf – we won’t be distracted by anything else.

In fact, with Ageas, you'll find a team that's enthusiastic about making this an even more powerful partnership. It's one of the reasons why we're the award-winning Personal Lines broker-partner of choice. After all, when you win, we win.

We get you, completely.

We want you to feel Ageas is on your side – helping you succeed, helping you to grow your business for the long term.

For us, that means more than just ticking boxes. It means listening to you – working with all brokers, large and small. Responding. And taking action – making sure we’re always improving.

Take our Customer Weather Hub as an example. It's something simple that we created to help your customers reduce the risks, stresses and strains of extreme weather events. When storm clouds are on the horizon, you can count on Ageas to offer truly useful, practical advice before, during and after an extreme weather event.

In fact, you'll find our dedicated account managers on hand to help – offering help in other ways such as compliance, marketing, and underwriting support.

We'll work tirelessly to find out what's right for you and your customers. We're refreshingly honest about what's possible, and we're appreciated for being realistic.

You can think of our experts as part of your team.

This really is a partnership. You'd expect us to offer great products of course, but we're aiming much higher than that.

With Ageas, you have a raft of award-winning, in-house technical and operational expertise at your disposal. We’re constantly investing in the training, cutting-edge technology and tools that will help us all stay ahead of the curve.

That means embedding things like AI-driven fraud prevention and real-time pricing right at the heart of our business – but it's also about getting the basics rights, making simple changes that help improve insurance for everyone.

Easier to understand, easier to buy; with even better brilliant customer service where it matters.

You can be sure you've made the right choice with Ageas. But don't just take our word for it – here are just a few of our achievements to date:

Voted by brokers as ‘Personal Lines Insurer of the Year’ in 2024, 2023 and 2021 at the Insurance Times Awards. In 2024, we were also awarded for our Excellence in Fraud Mitigation and Excellence in Claims.

‘Personal Lines Insurer of the Year’ in 2023, 2022 & 2021 – recognised for our technical capabilities and commitment to customers at the British Insurance Awards 2024, and winner of the Claims Initiative of the Year, and Insurer of the Year.

Winner of the ‘Best Customer Experience Award’ at the Institute of Customer Service UK Customer Satisfaction Awards 2024.

Certified as a Top Employer for 2024 in the UK for the third consecutive year.

ServiceMark Accredited with Distinction by the Institute of Customer Service.

Outstanding service is your lifeblood. It's ours, too.

In a market that's overflowing with similar propositions, you want a partner who consistently delivers on a promise of brilliant customer service, when and where it matters most. That's us. That's Ageas.

We believe there's more to outstanding service than simply getting things right. It's also about being exceptional, and making the right choices consistently.

Through conversations with account managers, and via our annual broker-opinion survey (Your Platform), you've told us just how vital it is to prioritise what's important – and we're on the case.

The way we approach sustainability is a good example. Our award-winning Green Parts programme isn't the only thing we're doing to help protect the environment, it's just one in a suite of forward-focused, green initiatives that's delivering long-term benefits for you, your customers, and the industry as a whole.

When brokers voted us ‘Personal Lines Insurer of the Year’ 2024 at the Insurance Times Awards, it was a huge vote of confidence in our ability to support you, as you support your customers every day. When you partner with Ageas, you’re choosing an insurer that’s proven to deliver.