A five‑star result

Ageas achieves Five Star Personal Lines rating in the 2025/2026 Insurance Times Broker Service Survey   

We’re proud that Ageas has received an overall Five‑Star service rating for Personal Lines in the Insurance Times Broker Service Survey 2025/2026 a recognition that comes entirely from broker votes, which makes this result matter even more to us. 

A big thank you to our brokers, this recognition from you means so much to us – we’re pleased to provide you and your customers with a consistent high level of service.  
Your insight, honesty and partnership drives us to continuously improve. 

Five Stars in five service areas  

You rated us the maximum five stars across all key areas of Personal Lines service performance, including:  

For us, this isn’t simply a score, it’s reassurance that we are meeting the standards you expect, where it matters most to you and your customers. When something is important to you, it’s important to us. 

A Recognition That Reflects Our Shared Commitment  

Our priority is to provide a service that helps you work smoothly and supports your relationships with your customers. And we’ll keep improving.  We’re committed to building on what works, while addressing the areas you tell us matter most. 

Here’s to continuing that journey, strengthening our service, supporting your growth, and staying brilliant together.