Great news! Our Broker Bot is live across the Ageas Broker website!
Got a question? Try the Broker Bot now.
Delivering on speed with Broker Bot!
Our new Broker Bot is a big development. It’s another example of how we’re simplifying insurance to deliver exactly what you need. Better answers, faster. For example:
“Why can’t I add this temporary driver?”
“Okay, here’s the reason why...”
“How do I get a Policy Number range extension?”
“Here’s what you’ll need to send us...”
“Which vehicle mods will this policy cover?”
“We accept this kind of modification...”
Broker Bot will be available 24/7. Anytime you’re online, Broker Bot will be the quick and easy way to ask us a question – do let us know what you think!
Ageas – getting it right for you
At Ageas, we believe it makes sense to ‘do digital, first’. It’s so much faster and easier to get answers online. In fact, Broker Bot is just one more way we’re championing brokers’ needs, providing round the clock services for everyone’s benefit. We’re delivering on:
- Excellence – we’ve been named Personal Lines Insurer of the Year by both The British Insurance Awards and Insurance Times Awards in 2021
- Confidence – we’re rated 'A+' (Stable) by S&P (November 2020) and 'AA-' Very Strong (Stable) by Fitch (June 2021)
- Speed of service – speeding up our response to you with Broker Bot and accelerating our claims process as well, getting claims settled within an hour in some cases.
How can we make Broker Bot better?
We win, when you win – do let us know if there’s anything we can do to improve the Broker Bot. It won’t have all the answers straight away, but we’ll be improving it all the time – to get you the answers you need even faster.