Helping Your Customers Weather the Storm
Extreme weather is becoming more frequent - from powerful storms and high winds to heatwaves and droughts. These events can cause serious damage to homes and leave customers feeling vulnerable.
That’s why we’re taking proactive steps to support you and your customers. Our Weather Hub is your go-to resource for practical advice and timely updates, helping you guide customers before, during, and after adverse weather events.
Whenever severe weather is forecast, we’ll keep you informed with weather insights and actionable tips to help your customers protect their homes and reduce the risk of damage.
We’ve also created a Weather Guide you can share directly with your customers. It’s packed with useful preparation tips, information on what their cover includes, and guidance on what to do if they need to make a claim. Plus, there’s space for you to add your own company logo, making it easy to personalise.
Weather GuideDownload our Weather Guide and share it with your customers |
|
Online Claims
And if the worst does happen, Ageas is here to help.
Customers with a Standard Ageas Guard Household policy can report weather-related damage online - no need to call. In fact, storm damage is the most commonly reported claim via our digital service. Through our Claims Hub, customers can manage their claim, upload documents, and track repairs 24/7 at ageas.co.uk/claims.
Get your customers to:
Use the government website to check their postcode
It's full of useful hints and tips for preventing weather damage
Find out what's covered if they're impacted by weather
Here's some useful articles that you and your customers might like to read:
-
Build Back Better with Flood Re
Flooding is on the rise - but recovery doesn’t have to mean vulnerability. Through the Flood Re scheme, eligible customers can access up to £10,000 in property flood resilience measures.
Explore the Flood Re Academy to learn how Ageas is helping homeowners and brokers build back stronger.
👉 Click here to find out more -
Is your customers home at risk?
Share this government link with your customers so they can check whether their home is at risk of flooding. -
FIood recovery guide
We’ve partnered with Flood Mary to create a helpful Flood Recovery Guide, including quick explainer videos to support those affected by flooding.
-
Governments cold weather plan
Share the governments cold weather plan with your customers so they can be winter ready
👉Click here for the plan
- Storm risks and protecting your home: what to look out for
Share this useful article with your customers to help them protect their properties from storm damage and find out what counts as a storm.