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Insured Insights

Insights from our senior leadership team and discussions with industry experts on the topics that are currently impacting and shaping the insurance industry.

Insured Insights

Articles

Our senior leadership team give their insights on the topics that are currently impacting and shaping the insurance industry.

Surviving soft and changing market conditions together 

In the lead up to The British Insurance Brokers Association (BIBA) Conference, Adam Beckett, Managing Director of Broker and Partnerships, explores how insurers and brokers can work together to survive the soft and changing market conditions together. 

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Adam Beckett, Managing Director of Broker and Partnerships
Adam Beckett, Managing Director of Broker and Partnerships

Managing customer expectations and increasing transparency in claims 

Chief Claims Officer, Stephen Linklater who is responsible for the claims process across all channels of Ageas UK discusses customer expectations and transparency in claims. 

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Stephen Linklater, Chief Claims Officer
Stephen Linklater, Chief Claims Officer

Building trust with Responsible AI: Ageas's framework 

Tom Quirke, Chief Underwriting Officer, who established and continues to lead Ageas’s central Data Science team shares his thoughts on the importance of developing and deploying AI in a thoughtful and conscious way. 

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Tom Quirke, Chief Underwriting Officer
Tom Quirke, Chief Underwriting Officer

Videos 

Our senior leadership team get together with industry experts to discuss the topics that are currently impacting and shaping the insurance industry.

What's next for Personal Lines insurance?

April 2024

Featuring Ageas UK’s Director of Distribution, Claire Green and Graeme Trudgill, Chief Executive at the British Insurance Broker's Association (BIBA).

Part One

Exploring the opportunities for brokers selling Personal Lines insurance, how brokers can work with insurers to maximise the benefits of data and how brokers can use big data.


Part Two
 

Exploring the benefits and concerns around the adoption of AI, and the emerging risk of extreme weather events.

The value of Data Science in Underwriting

March 2024

Featuring Ageas UK’s Chief Underwriting Officer, Adam Clarke and Tim Rourke, Head of Pricing, Product, Claims and Underwriting at WTW.

Part One

Discussing some of the big questions around the use of data in insurance pricing and underwriting. This includes how insurers can use data science alongside experienced decision-makers to generate value and the role new and alternative data sources could play in underwriting policies of the future.


Part Two
 

Exploring the importance of human judgement and the value of automation. 

Driving the future

February 2024 

Featuring Ageas UK's Claims Director, Stephen Linklater and Jonathan Hewitt, Thatcham Research CEO.

Part One 

Discussing the key topics influencing the future of motor insurance including how inflation may impact the market, what car connectivity means for consumer data and how the industry can become more sustainable. 


Part Two
 

Exploring driving in 10 years time, plus the challenges and opportunities for the insurance industry in 2024.