Building customer trust through transparency, empathy, and understanding
In our latest Insured Insights, Ageas’s Chief Customer Officer Caroline King discusses how organisations can build customer trust through transparency and understanding.
Ageas House Guard closing for new business and renewals on Applied
From Friday 1 August, Ageas House Guard will no longer be available for new business quotations and renewals on Applied. Mid-term adjustments and cancellations on existing policies can still be made.
Supporting customers against identity fraud after a vehicle collision
As the “crash for cash” scam develops and becomes more sophisticated, Ageas’s commitment to tackling insurance fraud continues.
Surviving soft and changing market conditions together
In our latest Insured Insights, Adam Beckett, Managing Director of Broker and Partnerships, explores how insurers and brokers can work together to survive the soft and changing market conditions together.
Managing customer expectations and increasing transparency in claims
In our latest Insured Insights, Stephen Linklater, Chief Claims Officer, discusses customer expectations and transparency in claims.
New Ageas House Guard available on more software houses
Our flagship, affordable house insurance product is now available on Applied.
Ageas named biggest insurer in UK to achieve distinction in customer service
Ageas UK has been awarded ServiceMark with distinction by the Institute of Customer Service, making it the biggest personal lines insurer in the UK to achieve this level .
Building trust with Responsible AI: Ageas’s framework
As part of our Insured Insights series, Tom Quirke, Chief Underwriting Officer, shares his thoughts on the importance of developing and deploying AI in a thoughtful and conscious way.
Van Guard closing for new business and renewals on Open GI
Access via Open GI will be withdrawn from Saturday 1 March 2025.